{"id":3,"date":"2024-07-31T23:38:54","date_gmt":"2024-07-31T23:38:54","guid":{"rendered":"https:\/\/makitastoreperu.com\/?page_id=3"},"modified":"2026-01-29T16:05:30","modified_gmt":"2026-01-29T16:05:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/makitastoreperu.com\/en\/privacy-policy\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"
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POLITICAS DE CAMBIO Y DEVOLUCIONES<\/span><\/b>\u00a0<\/span><\/p>\n

En\u00a0<\/span>Makita Store Per\u00fa<\/span><\/b>\u00a0queremos que tu experiencia de compra sea la mejor. Si necesitas realizar un cambio o devoluci\u00f3n, ten en cuenta las siguientes condiciones:<\/span>\u00a0<\/span><\/p>\n

Solicitud de devoluci\u00f3n o cambio:<\/span><\/b>\u00a0<\/span><\/p>\n

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  • El cliente podr\u00e1 solicitar el cambio o devoluci\u00f3n de un producto hasta<\/span>7 d\u00edas calendario<\/span><\/b>despu\u00e9s de haberlo recibido.<\/span>\u00a0<\/span><\/li>\n
  • La solicitud debe realizarse escribiendo a<\/span>atencionalcliente@nirvana-company.com<\/span><\/b>indicando hora y fecha cuando se acercar\u00e1 a nuestra tienda de San Juan de Miraflores\u00a0(Av. Los H\u00e9roes 900 San Juan de Miraflores),\u00a0para realizar la devoluci\u00f3n o cambio.<\/span>\u00a0<\/span><\/li>\n
  • Una vez recibido el producto y validado el estado, se proceder\u00e1 con el cambio o reembolso solo si cumple con las siguientes condiciones<\/span><\/li>\n<\/ul>\n

    Condiciones para cambios o devoluciones:<\/span><\/b>\u00a0<\/span><\/p>\n

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    • El producto debe encontrarse en perfecto estado, sin se\u00f1ales de uso, con empaques originales y todos sus accesorios completos.<\/span><\/li>\n
    • No se aceptar\u00e1n devoluciones o cambios por error en la elecci\u00f3n del modelo, color o preferencia por parte del cliente.<\/span><\/li>\n
    • No se aceptan cambios de productos que hayan sido abiertos o usados, salvo por fallas de fabricaci\u00f3n.<\/span><\/li>\n<\/ul>\n

      Producto defectuoso o da\u00f1ado en tr\u00e1nsito:<\/span><\/b>\u00a0<\/span><\/p>\n

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      • En caso de recibir un producto da\u00f1ado o defectuoso, deber\u00e1 reportarse dentro de las<\/span>24 HORAS<\/span><\/b>siguientes a la recepci\u00f3n.<\/span>\u00a0<\/span><\/li>\n
      • El producto ser\u00e1 evaluado y, de corresponder, se realizar\u00e1 el cambio o reembolso.<\/span><\/li>\n
      • Makita Store Per\u00fa cubrir\u00e1 los costos de env\u00edo en estos casos.<\/span><\/li>\n<\/ul>\n

        Reembolsos<\/span><\/b>\u00a0<\/span><\/p>\n

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        • Si la devoluci\u00f3n es aprobada, el reembolso se realizar\u00e1 a la misma forma de pago utilizada por el cliente, dentro de un plazo m\u00e1ximo de<\/span>20d\u00edas h\u00e1biles<\/span><\/b>\u00a0despu\u00e9s de la evaluaci\u00f3n del producto.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

          Excepciones<\/span><\/b>\u00a0<\/span><\/p>\n

          No aplican cambios\u00a0y\u00a0devoluciones en:<\/span>\u00a0<\/span><\/p>\n

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          • Productos en liquidaci\u00f3n, ofertas especiales,ventas finales,cyber\u00a0days,\u00a0cyber\u00a0wow,\u00a0d\u00eda\u00a0del shopping,\u00a0black\u00a0Friday y similares.\u00a0<\/span>\u00a0<\/span><\/li>\n
          • Productos con da\u00f1o causado por mal uso, negligencia o manipulaci\u00f3n indebida.<\/span><\/li>\n<\/ul>\n
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            • \u00a0\u00a0Si el producto en cuesti\u00f3n ha sido utilizado o manipulado por el usuario.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              POLITICAS DE CAMBIO Y DEVOLUCIONES\u00a0 En\u00a0Makita Store Per\u00fa\u00a0queremos que tu experiencia de compra sea la mejor. Si necesitas realizar un […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/makitastoreperu.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/makitastoreperu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/makitastoreperu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/makitastoreperu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/makitastoreperu.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":5,"href":"https:\/\/makitastoreperu.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2735,"href":"https:\/\/makitastoreperu.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/2735"}],"wp:attachment":[{"href":"https:\/\/makitastoreperu.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}